Terms and Conditions

1. Agreement and operator

These Terms and Conditions govern the Petee mobile application, website, messages, booking tools, payment flows, and related services (together, the “Platform”). “Petee,” “we,” “us,” and “our” mean Petee, the Platform operator based in Bangkok, Thailand. “Member” means a person looking for personal-training services. “Trainer” means an independent service provider who applies to list or lists services on Petee. Members and Trainers are together called “Users.”

By creating an account, selecting “continue,” accepting these Terms during onboarding, or using the Platform, you agree to these Terms, the Privacy Notice, the Health and Fitness Disclaimer, and any specific terms shown before a booking, package purchase, cancellation, service-credit transaction, promotion, or Trainer payout. If specific transaction terms conflict with these general Terms, the specific terms control for that transaction.

These Terms are effective from 17 August 2026. Version: 2026-08-17.

2. Eligibility and accounts

Petee is currently designed only for adults. You must be at least 20 years old, have legal capacity to enter a binding contract under applicable law, and use the Platform for yourself. Petee does not currently support accounts operated for children or guardian-managed training. A person acting for a legal entity must have authority to bind it.

You may maintain only the accounts and roles Petee authorizes for you. Your account is personal and non-transferable. You must provide accurate, current information; protect your sign-in method and device; and promptly tell Support if you suspect unauthorized access. You are responsible for activity through your account except to the extent it resulted from Petee’s breach or another cause for which the law makes Petee responsible.

You consent to receive transactional notices electronically in the Platform, by push notification, or through the current email or other contact method associated with your account. Marketing communications, if introduced, will require any separate consent required by law and will include a way to opt out.

3. What Petee provides

Petee is a Bangkok-first marketplace. It provides tools for trainer discovery and matching, private communication, availability and venue coordination, session booking, package administration, online payment, service credit, reviews, cover requests, and support.

Unless a checkout or service description expressly says otherwise, the Trainer—not Petee—provides the personal-training service. Trainers are independent service providers, not Petee employees, partners, franchisees, or agents. Trainers decide how to deliver appropriate training within the booking, safety, conduct, and marketplace rules. Petee is not a gym, healthcare provider, employer, or venue operator.

A confirmed booking creates service obligations between the Member and the Trainer, while Petee remains responsible for the Platform functions, payment or service-credit rules, and remedies that these Terms expressly assign to Petee. Nothing in these Terms removes a right or responsibility that applicable law does not allow a party to exclude.

4. Trainer review and Trainer obligations

A Trainer may have a pending, active, rejected, or suspended status. A pending or rejected Trainer may be able to prepare private, inactive package offers, but only an active Trainer may appear in matched discovery, publish an offer, or accept an online package purchase. Petee may review identity, profile completeness, service areas, public venues, qualifications, certificates, explanations, and other supporting evidence. Individual evidence may be pending, verified, rejected, revoked, or expired separately from the Trainer’s overall status.

Review improves marketplace trust but is not a guarantee, endorsement, criminal-record check, medical-license check, insurance confirmation, or promise that a Trainer is suitable for every Member. Petee will describe a check as “verified” only within the scope actually reviewed. Trainers must not describe pending or rejected evidence as verified.

Trainers must keep their identity, contact details, qualifications, service modes, service areas, venue information, availability, package terms, and evidence accurate. They must comply with applicable law, maintain any qualification, registration, permit, tax status, or insurance legally required for their services, use reasonably safe equipment and methods, protect Member information, and behave professionally. Trainers must not make unqualified medical claims, add an undisclosed mandatory charge, provide a booked session through an unapproved substitute, or misrepresent an off-Platform arrangement as protected by Petee.

5. Matching, ranking, search, and advertising

Petee first applies eligibility rules. A Trainer must be active and have a sufficiently complete current listing. For Home results, the Trainer’s approved service coverage must include the Member’s active private saved Home; Petee does not widen Home eligibility merely because supply is low. For Gym results, the Trainer must have a qualifying public regular venue within the applicable search scope. Either mode combines independently eligible Home and Gym results and removes duplicates.

Within the eligible set, the main recommendation factors are overlap with the Member’s selected specialties and goals, any required verified capability, the requested training mode, the Member’s requested Trainer gender, and—where a public venue is relevant—proximity between the Member’s rough search point and that public venue. Specialty overlap and a required verified capability are generally stronger fit signals; public-venue proximity is a secondary ordering signal; requested gender is a lower-weight fit signal. Stable technical tie-breakers may be used when results are otherwise equal.

Petee may broaden Gym results from the selected nearby range to a wider Bangkok scope when too few eligible Trainers are available. It may relax non-safety preferences only when no strict preference match exists, and the result should be identified as broadened or relaxed. Petee presents at most one initial recommendation in each current Entry, Established, and Premium price tier to provide price variety; price tier does not let an ineligible Trainer bypass serviceability rules.

Users can influence results by changing training mode, Home, rough Gym search point, Gym travel range, specialties, goals, Trainer-gender preference, and available filters. Ratings are displayed but currently do not purchase or determine recommendation position. Petee currently offers no paid placement, sponsored ranking, or third-party advertising. If that changes, paid content will be clearly labeled and any effect on ranking will be disclosed before it applies.

General Browse may show active Trainers without claiming that they can serve a particular Home or Gym location. Sample or demonstration listings must be labeled. Availability, eligibility, and ordering can change as Trainers update their listings and as Petee improves the disclosed matching method.

6. Prices and online payments

Petee currently sells individual Trainer-authored offers and packages, not a recurring membership or subscription. Before confirmation, the Platform will show the package name, number of sessions, redemption mode, validity period where applicable, price in Thai baht, service-credit contribution, cash amount due, selected session if any, and the supported payment presentation. Price changes apply only to future purchases.

Available Petee service credit is applied first to an eligible online purchase. Any remaining cash amount is processed through the payment method shown at checkout, which may include a Stripe-hosted checkout, PromptPay when eligible, or a native payment sheet. By confirming, you authorize the displayed charge and any lawful reversal or refund. Your bank, wallet, card network, app store, or payment provider may impose its own terms or charges.

A browser return, payment-sheet dismissal, bank approval screen, or local device message is not proof that payment succeeded. Petee’s server-confirmed purchase state is authoritative. Do not pay again while a result is pending or Support is reviewing an uncertain payment.

The actual payment-provider fee is deducted once from the gross paid amount to determine the package’s net service value. Petee allocates that net service value across the purchased sessions, and cancellation credits, deductions, Trainer earnings, and certain cover outcomes use those allocation values. Estimates shown before payment are informational; the authenticated provider fee and final net service value shown after payment are the record for that purchase.

Petee will not impose an undisclosed mandatory Platform charge. A Trainer or venue must disclose any separate required entry, equipment, or facility charge before the Member commits. Mandatory taxes and charges must be displayed as required by law.

7. Packages and service credit

An offer may be a scheduled single session or a multi-session package. The purchased name, quantity, price, Trainer, validity, and other terms are saved as a purchase snapshot. A multi-session package must be booked within the validity period shown before purchase. Where the Platform shows a separate service limit, a session accepted before package expiry may occur only by that service-limit date.

An available session allocation that reaches package expiry unused is expired and is not eligible for a routine cancellation credit or cash refund, except where mandatory law or an expressly stated remedy requires otherwise. A session that is still scheduled when its package expires remains scheduled but becomes funding-locked: it cannot then be cancelled or rescheduled for credit and must close through attendance, Member no-show, Trainer non-delivery, or another expressly shown service outcome.

Service credit is an account-bound contractual credit for eligible Petee purchases. It is not cash, a deposit account, stored value, or a transferable instrument; it cannot be sold, transferred, withdrawn, or redeemed for cash except where law requires a cash remedy. Petee applies eligible credit automatically before requesting cash and may temporarily reserve it during an unresolved checkout. Any expiry or restriction must be shown when the credit is granted; if no expiry is shown, Petee will not later impose one on that existing grant.

8. Booking and scheduling

A session is confirmed only when Petee’s server records it as scheduled and shows its Trainer, Member, time, duration, place status, and funding state. Selecting a time, sending a chat proposal, holding a slot, or beginning payment does not by itself confirm a funded session. A Trainer-started chat booking may remain held while the Member chooses an eligible owned package, buys a scheduled-single offer online, or expressly confirms a direct-offline arrangement.

Members and Trainers must review the authoritative session details, keep availability current, and promptly use the Platform to report a conflict. Changing or withdrawing future availability does not silently cancel an already scheduled session. A calendar export, map link, push notification, or third-party reminder is a convenience only; the current Petee session record controls.

For Home training, Petee uses the Member’s active precise saved Home privately to check serviceability and later fulfill the booking. For Gym training, discovery uses a rough Member search point and the Trainer’s qualifying public venue. The exact meeting place shown for a confirmed session must be used only to perform or support that session.

A standalone scheduled-single session may be booked or rescheduled only within 14 days of its requested start. Multi-session packages continue to follow the validity and service limits shown for the purchase.

9. Member cancellation and rescheduling

Before committing a cancellation, Petee provides a current preview showing the affected net allocation value, credit, deduction, cutoff, and how long those terms remain valid. If the terms change before confirmation, the Member must review and accept the refreshed preview. A cancellation under these rules creates no new payment charge.

• More than 4 hours before the scheduled start: 100% of the affected net session value returns as Petee service credit, and the Member may instead reschedule without a deduction while the package remains valid.
• Exactly 4 hours through exactly 1 hour before the scheduled start: 90% of the affected net session value returns as service credit and 10% is deducted.
• Less than 1 hour before the scheduled start: 70% of the affected net session value returns as service credit and 30% is deducted.
• At or after the scheduled start, or at or after the funding package expires, routine cancellation for credit is closed.

10. Cancelling remaining package value

A Member may cancel eligible remaining package value before expiry using the preview shown in the Platform. If the package has no used-session history, eligible available allocations return 100% of their net value as service credit. Once the package has used-session history, eligible available allocations return 90% of their net value as service credit and 10% is deducted. Any already scheduled allocation included in a whole-package cancellation follows the time-based session rule in section 9.

Only allocations identified in the accepted preview are affected. Attended sessions, Member no-shows, expired allocations, Trainer non-delivery outcomes already remedied, and other terminal allocations are not cancelled again. These Platform policies do not limit a cooling-off, refund, or other remedy that mandatory consumer law gives the Member.

11. Attendance, no-shows, and Trainer non-delivery

Members should confirm attendance in the Platform when the action is available. A Member may ordinarily confirm from the scheduled start through 12 hours after the scheduled end and may report a Trainer no-show or delivery problem from the scheduled start through 48 hours after the scheduled end. A report may include a short factual note. If no timely report is made, Petee may treat the session as delivered or auto-confirm it based on the Platform record.

A confirmed Member no-show consumes the full net value of that session allocation and normally creates no Member credit. Confirmed Trainer non-delivery returns the full net allocation value as Petee service credit. Petee may request reasonable evidence, correct an attendance outcome after review, and reverse or compensate related Trainer finance entries so the same allocation is not paid or credited twice.

If a Trainer cannot attend, the Trainer must request cover or contact Support rather than abandoning or informally transferring the session. A cover request does not itself cancel the session.

12. Cover and replacement Trainers

Petee may arrange an eligible cover Trainer only for an existing future scheduled session, preserving the session time, place, and original package ownership where possible. An authorized Petee administrator may assign the cover after rechecking eligibility, availability, fee, qualifications, and serviceability. Member approval is not required, the assignment creates no additional Member payment, and the current servicing Trainer is shown in the Platform.

When a Trainer’s service cutoff takes effect, remaining package use is frozen unless Petee approves the owning Member to request exact-session cover through the package’s displayed expiry. Petee cannot guarantee that a suitable cover Trainer will be available. The Platform will show any available remedy without limiting mandatory legal rights.

13. Direct-offline arrangements

For some Trainer-started chat bookings, a Member may expressly choose “Pay trainer directly offline.” In that mode, the Trainer and Member arrange payment between themselves. Petee records no amount, payment method, receipt, or payment result and does not hold or transmit that money.

Direct-offline payment does not include Petee’s online-payment, package-allocation, cancellation-credit, paid rebooking, or financial cover protections. Petee may still provide scheduling, messaging, conduct reporting, and safety support, but it cannot verify or reverse the direct payment. The Member must review the Trainer’s payment and refund terms before choosing this mode. Mandatory legal rights remain unaffected.

14. Health, exercise risk, and emergencies

Physical exercise involves inherent risks, including strain, falls, illness, property damage, serious injury, and in rare cases death. You are responsible for choosing activity appropriate to your health and ability, using suitable clothing and equipment, following reasonable safety instructions, and stopping when something feels unsafe. To the extent permitted by law, you accept the ordinary risks inherent in voluntary exercise; this does not waive liability that cannot lawfully be waived.

Petee and Trainers do not replace a doctor, physiotherapist, emergency service, or other qualified healthcare professional. Platform content, matching, health questions, and personal training are not medical diagnosis or treatment. Seek appropriate professional advice before beginning or changing exercise if you have an injury, symptoms, pregnancy, recent surgery, medical condition, or another reason for concern. Provide accurate, current information relevant to safe training.

A Trainer may pause, modify, or decline an exercise or session when they reasonably believe it is unsafe or requires medical clearance. If you experience chest pain, faintness, severe shortness of breath, sudden weakness, unusual pain, or another concerning symptom, stop and seek appropriate help. Do not use Petee chat or Support for an emergency. The separate Health and Fitness Disclaimer in the Legal Center forms part of these Terms.

15. Venues and in-person conduct

Users must follow the lawful safety, access, equipment, dress, and conduct rules of a gym, condominium, residence, or other venue. A Member inviting a Trainer to a residence must have authority to grant access and must provide necessary access instructions safely. A Trainer must use precise place information only for the booked service and must not retain, disclose, or revisit it for another purpose.

Users must treat each other and venue staff with respect. Harassment, sexual misconduct, threats, violence, stalking, discrimination, deliberate unsafe conduct, theft, property damage, intoxication that creates risk, and non-consensual recording are serious violations. Leave an unsafe situation and report it when safe to do so.

16. Reviews, messages, and other User content

A Member may submit one rating and optional review for a completed session they attended. Ratings use the displayed half-star scale. Public reviews are listed newest first and contribute to the Trainer’s displayed average and count. A Member may choose an attributed or anonymous public review; Petee still retains the account relationship privately for authenticity, support, and legal compliance. Reviews currently do not affect recommendation ranking.

Content must be based on the User’s genuine experience, accurate to the best of their knowledge, and respectful of privacy. It must not be unlawful, fraudulent, threatening, harassing, discriminatory, defamatory, sexually exploitative, promotional spam, copied without permission, or reveal another person’s precise location, health details, financial details, credentials, or other private information. Any material incentive for a review must be disclosed.

You retain ownership of content you create. You give Petee a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, translate, and display it only as needed to operate, secure, improve, and promote the Platform and the relevant listing. Public-profile content and reviews may remain visible until removed under these Terms or applicable law; private messages are not licensed for public promotion.

Petee may use automated checks and human review to restrict, preserve, remove, or disclose content when reasonably necessary to enforce these Terms, protect Users, investigate a report, or comply with law. Removal is not an admission that content was unlawful.

17. Reporting illegal content or services

To report content, a listing, credentials, conduct, or a service believed to be illegal or rights-infringing, use in-app Support. The report should identify the item and its location in the Platform, explain the factual and legal reason for the report, provide a way to contact the reporter, and confirm that the report is accurate and made in good faith. Petee may request an electronic signature or supporting evidence when required by law.

Petee will assess a sufficiently detailed report, preserve relevant records where lawful, and take proportionate action. Except where prohibited by law or unsafe, Petee will notify the affected User of the reason and provide a reasonable opportunity to respond or appeal. Petee may immediately hide or restrict material posing an urgent safety, fraud, privacy, or legal risk.

18. Acceptable use

You must use Petee only for lawful personal-training marketplace purposes and in a way that does not harm another person, the Platform, or its service providers.

• Do not impersonate another person; create deceptive or duplicate accounts; submit false credentials, reviews, attendance reports, payment claims, locations, or evidence; or manipulate ratings or matching.
• Do not access, disclose, sell, or use another person’s account, private Home, health information, payment information, Trainer documents, messages, or administrative data without authorization.
• Do not use Petee to offer unlawful, unsafe, exploitative, or medically misrepresented services, or to distribute illegal goods, malware, spam, or infringing content.
• Do not scrape, crawl, harvest, reverse engineer, probe, disrupt, overload, bypass access controls or rate limits, copy the Trainer catalog for a competing service, or use automated access except through an interface Petee expressly authorizes.
• Do not abuse payment, refund, credit, promotion, cancellation, no-show, cover, complaint, or account-erasure processes.

19. Privacy and access to data

The Privacy Notice in the Legal Center explains Petee’s collection, lawful bases, uses, sharing, retention, security, international transfers where applicable, and data-subject rights. It forms part of these Terms. Health information, exact Home information, identity documents, and Trainer evidence require particularly careful handling.

Petee accesses account, profile, location, health-context, booking, message, review, device, support, payment-status, service-credit, and Trainer-finance information as needed to operate and secure the Platform, provide support, comply with law, and resolve disputes. Members receive public Trainer listing, package, availability, venue, and review information. A booked Trainer receives only the Member and session information reasonably needed to deliver the service, which may include the exact confirmed place and relevant disclosed injuries or limitations. Authorized staff may access private information only for defined operational, review, safety, finance, support, or legal purposes.

Payment providers process payment credentials under their own terms. Petee receives the status and transaction information needed to reconcile a purchase but is not intended to store full card credentials. Device calendar, maps, browser, notification, authentication, hosting, storage, and app-store providers process information under their applicable terms and privacy notices.

Petee does not sell exact Home or health information or use it for third-party advertising profiles. After account closure, Petee may retain or anonymize records for accounting, fraud prevention, safety, dispute, and legal periods. Users may request access, correction, export where applicable, or erasure through Support. Erasure may anonymize rather than delete financial and transaction records that must be retained.

20. Petee intellectual property and Platform license

Petee and its licensors own the Platform software, design, branding, text, graphics, databases, and other materials, excluding User content. While your account is active, Petee grants you a limited, personal, non-exclusive, non-transferable, revocable license to use the Platform for its intended purpose under these Terms.

You may not copy, sell, sublicense, publicly exploit, or create derivative products from the Platform except where applicable law expressly permits it despite this restriction. “Petee” and related marks may not be used without written permission. Feedback may be used by Petee without obligation, but Petee does not acquire ownership of your pre-existing intellectual property through feedback.

21. Suspension, termination, and account closure

Petee may restrict a feature, unpublish a listing, suspend an account, cancel an unsafe or invalid transaction, or terminate access for a material or repeated breach; fraud or payment abuse; false qualifications; unlawful content or services; harassment or safety risk; privacy or security risk; Trainer lifecycle ineligibility; non-payment of an amount lawfully due; a legal order; or conduct likely to cause material harm.

For a suspension, Petee will give written notice no later than the time it takes effect, stating the reason and how to contest it, unless law or urgent safety or security needs prohibit those details. For termination, Petee will ordinarily give at least 30 days’ written notice and an opportunity to contest. Advance notice may be omitted where law requires, where the violation is serious, or after repeated violation of these Terms. Petee will restore access within a reasonable time when a successful appeal resolves the reason for restriction.

A User may stop using Petee and request account closure using any account-deletion control Petee makes available or through Support. Closure does not automatically cancel a scheduled session, resolve a pending payment, erase a debt, remove a lawful review, or end rights and duties arising from an earlier transaction. Petee will provide reasonable access to account information and a process for outstanding bookings, credits, refunds, Trainer earnings, and personal-data requests, subject to security and retention law.

If Petee plans to cease the Platform, it will give the notice required by law and publish a wind-down and remedy process for outstanding payments, credits, bookings, claims, User data, and Trainer amounts.

22. Support, complaints, and remedies

The in-app Member-to-Support conversation is Petee’s support, privacy, legal-request, and complaint channel. Do not send medical emergencies or highly sensitive documents through a channel that Petee has not designated for them.

Petee aims to acknowledge a complete complaint within 3 business days and provide a result or substantive progress update within 15 business days. If a complex investigation takes longer, Petee will explain why and provide periodic updates. Urgent safety, unauthorized-payment, active-session, privacy, and account-security reports receive priority. These timeframes begin when Petee has enough information to identify the account, transaction, or content and understand the requested remedy.

Depending on the facts, a remedy may include correcting a record, restoring access, removing content, rebooking, replacing a Trainer, releasing or restoring credit, issuing service credit, reversing a duplicate effect, arranging a provider refund, compensating an eligible direct loss, suspending a User, or explaining why no remedy is due. Petee may request reasonable evidence and will notify the complainant of the outcome. Petee does not currently provide a Platform-wide personal-accident or professional-liability insurance policy; any future coverage and its material limits will be stated expressly.

Please use Petee’s internal complaint process first so Petee has a fair opportunity to resolve the issue. This does not prevent a consumer from contacting the Office of the Consumer Protection Board, the Electronic Transactions Development Agency, the Personal Data Protection Committee, another competent authority, or a court where the law permits.

23. Disclaimers

Petee will provide the Platform with reasonable care and skill but does not promise that it will always be uninterrupted, error-free, or available on every device or network. Planned maintenance will be notified in advance where practicable; unplanned interruption will be communicated promptly when material.

To the fullest extent permitted by law, Petee does not guarantee a particular Trainer’s availability, conduct, qualifications beyond the check expressly shown, fitness method, venue, compatibility, safety outcome, income, weight change, performance result, or other result. Profiles, reviews, matching explanations, maps, and estimates are decision-support information, not a substitute for your own judgment or professional medical advice.

Third-party authentication, payment, banking, app-store, maps, calendar, browser, venue, network, and device services are controlled by their providers. Petee is not responsible for their independent acts or omissions, but remains responsible for Petee’s own integration, representations, legal duties, and promised remedies.

24. Liability

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, gross negligence, death or personal injury where liability cannot lawfully be limited, breach of non-excludable data-protection duties, or any mandatory consumer right or remedy.

Subject to the previous paragraph, Petee is responsible for direct, reasonably foreseeable loss caused by Petee’s breach of these Terms or failure to use reasonable care. Petee is not responsible for loss caused by a Trainer, Member, venue, direct-offline payment, or third-party service except to the extent Petee’s own breach contributed to it. Petee is not responsible for avoidable loss that a User could reasonably have reduced after receiving clear notice.

To the extent permitted by law, Petee’s aggregate liability arising from a particular package or session will not exceed the amount paid through Petee for that package or session. This cap does not apply to the liabilities that the first paragraph says cannot be limited. For a Trainer or other business User, Petee is not liable for indirect or consequential loss, lost profit, lost opportunity, or loss of goodwill that was not expressly accepted in writing.

25. Trainer responsibility for third-party claims

To the extent permitted by law, a Trainer will reimburse and protect Petee and its personnel from a third-party claim, regulatory charge, reasonable legal cost, or loss caused by the Trainer’s unlawful service, bodily injury or property damage caused by the Trainer’s breach or negligence, false credential or representation, infringement, misuse of Member data, employment or tax obligation, undisclosed fee, or material breach of these Terms. This does not apply to the extent the claim was caused by Petee’s own breach, negligence, or unlawful conduct.

Every User remains responsible for loss caused by their intentional fraud, unlawful access, infringement, or deliberate misuse of the Platform. This section does not create a broader consumer indemnity where applicable law would make it unfair or unenforceable.

26. Changes to these Terms

Petee may update these Terms to comply with law, address a safety or security risk, correct a problem, improve or add a service, or reflect a genuine business change. Petee will publish the new version, effective date, summary of material consequences, and the User’s right to close the account before the change takes effect.

For a material change, Petee will provide at least 15 days’ advance notice through the Platform and an appropriate agreed contact channel. A longer period will be used when a Trainer reasonably needs technical or commercial changes. A shorter period may be used only where permitted for law, lawful orders, urgent fraud or security risks, a fix, a new or improved service, or a change that only reduces burdens or increases User benefits.

A change will not retroactively reduce rights in an already confirmed purchase, booking, credit grant, or Trainer earning unless law requires it or the change benefits the affected User. Continued use after the effective date means acceptance; if you do not agree, stop using the Platform and close your account before that date. Petee records the accepted Terms version.

27. Governing law and disputes

These Terms are governed by the laws of Thailand, without removing any mandatory protection that applies to a consumer. The parties should first try in good faith to resolve a dispute through Petee’s complaint process. They may agree to mediation, but mediation does not prevent either party from using a regulator or court.

Unless mandatory law provides another forum, the courts of Thailand have jurisdiction and proceedings may be brought in Bangkok. These Terms do not impose mandatory arbitration, waive a consumer’s right to bring an eligible collective or representative claim, or restrict a statutory complaint.

28. General terms and operator details

If a provision is unlawful or unenforceable, it will be limited only as much as necessary and the remaining provisions continue. A delay in enforcing a right is not a waiver. You may not transfer your account or these Terms without Petee’s written consent. Petee may transfer these Terms with the Platform or its business if the transfer does not reduce mandatory User rights and Users receive required notice.

These Terms, the Privacy Notice, Health and Fitness Disclaimer, and accepted transaction-specific terms are the agreement about the Platform. Sections that by their nature must continue—including payment, credit, content licenses, privacy and retention, complaints, liability, Trainer responsibility, and disputes—survive account closure.

Operator: Petee, based in Bangkok, Thailand. Support, privacy, and legal requests: in-app Support. Website: https://petee.fit. Effective date: 17 August 2026. Version: 2026-08-17.